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Pacific Union CFD Rollover Notice of Dec    2020-11-30

Dear Valued Client,

Due to the rollover date of VIX index, Oil CFD(CL-OIL) and USDX index is approaching, please be advised that the pricing are difference between old and new futures contracts, we recommend clients to monitor their positions closely and properly control their positions.

New contracts for VIX index, Oil CFD(CL-OIL) and USDX index will automatically be rolled-over as below:

*All hours are provided in GMT+2 (Server Time in MT4.)

Please note:
• The rollover will be automatic, and any existing open positions will remain open.
• Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
• To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
• Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone +61(0)2 9165 0818 / 400 120 0576.

Trading Schedule for the US Thanksgiving Day 2020    2020-11-17

Dear Valued Client,

Please note that in observance of the upcoming US Thanksgiving Day, there will be temporary changes to Pacific Union’s trading schedule.

Kindly refer to the table below for the schedule of all the instruments that are subject to changes. Normal trading will resume for all other instruments not mentioned.

*All hours are provided in GMT+2 (Server Time in MT4.)

Please note that in the event of decreased liquidity in the market, spreads might significantly increase from their normal average level.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone +61(0)2 9165 0818 / 400 120 0576.

Pacific Union Index CFDs Dividend and Swap Separation Notice    2020-11-12

Dear Valued Client,

Regarding our current method of combining indices dividends with swaps, please be advised that we expect to launch the new feature starts from November 16th 2020 to separate indices dividends with swaps in order to add more clarity on these rates.

The impact of this change will be that the indices dividends will not be paid or charged as an inclusion along with the swap component. Indices dividends will be executed separately through a balance statement directly to your trading account. The comment for trading index CFDs will be in the following format “Div&< Product Name >&< Net Volume >” which show in the balance.

For example, the comment shows in the balance will be “Div & NAS100 & 5” for trading 5 lots NAS100 for Long. On the contrary, the comment shows in the balance will be “Div & NAS100 & -5” for trading 5 lots NAS100 for Short.

Please note that the above adjustment is only displayed in the new format and there is no impact to the total cost.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone +61(0)2 9165 0818 / 400 120 0576.

Pacific Union CFD Rollover Notice of Nov    2020-11-6

Dear Valued Client,

Due to the rollover date of VIX index is approaching, please be advised that the pricing are difference between old and new futures contracts, we recommend clients to monitor their positions closely and properly control their positions.

New contracts for VIX index will automatically be rolled-over as below:

*All hours are provided in GMT+2 (Server Time in MT4.)

Please note:
•  The rollover will be automatic, and any existing open positions will remain open.
•  Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
•  To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
•  Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone +61(0)2 9165 0818 / 400 120 0576.

US Election 2020 Important Notification    2020-10-30

Dear Valued Client,

As the situation surrounding U.S Election expected to increase market volatility, the well-being and safety of providing a secure trading environment to clients remains the first priority for Pacific Union. We are pleased to inform that we have conducted a review of our risk management policies ahead of the November 3rd Election and have decided no changes will be made to our current margin requirements at this moment.

However, we would like to advise that in the event of extreme market conditions, we will take appropriate actions as required to establish a greater level of control during periods of high market volatility and as such this could happen with little or no notice.

Followings are the possible risks impacts that could have on market conditions during U.S. Election:
•  During this period there may be times where spreads are considerably wider than usual
•  As uncertainty grips the market, Liquidity Providers and Banks retreat. As a result of this, stops may incur greater slippage and stop out levels may be significantly above or below where you expect to be executed
•  The market will be extremely volatile as it responds to news releases and updates

As your broker, Pacific Union look to protect clients and ensure you have a positive trading experience. We may adopt a range of precautionary measures to mitigate these risks including, but not limited to the following:

Margin increases:
As you might expect, we may raise margin requirements for key instruments. This reduces the chance of negative equity for clients and aims to reduce exposure under volatile conditions. This could even come in the form of raising margins on hedged positions to protect from liquidity risks.

Moving instruments to close only:
Under some circumstances liquidity could be so poor and volatility could be so high we may deem it best to move some instruments to close only.

Pacific Union will endeavor to notify you prior to any of these changes being made. Please consider the implications carefully and trade cautiously during this volatile period.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone +61(0)2 9165 0818 / 400 120 0576.

Trading Schedule Changes for End of Daylight Saving 2020    2020-10-28

Dear Valued Client,

Please note that in observance of the upcoming end of Daylight Saving Time from November 1st 2020, MT4 system time zone will be switched from GMT+3 to GMT+2, there will be changes to Pacific Union’s trading schedule from November 2nd 2020.

Except from the server time changes in MT4 system, kindly refer to the table below for the schedule of all the instruments that are subject to changes:

*All hours are provided in MT4 Server Time.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone +61(0)2 9165 0818 / 400 120 0576.

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